The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.


Are databases available for use on the web server?
Yes, we have MySQL on our linux server.
Views: 966
Are there any hidden charges that I should know about?
No, there are no hidden charges. We offer genuine hosting deals and services with no hidden costs.
Views: 997
Can I get shell (telnet) access to my site?
For security reasons, we can only provide FTP access to your website.
Views: 1111
Can I install my own cgi scripts?
Yes, All Unix packges can have its own cgi-bin. We monitor for poorly written scripts that may...
Views: 943
Can I protect parts of my site with passwords?
Yes, you have an option in your control panel from where you can password protect your...
Views: 951
Can I upgrade my account?
Yes, you can upgrade to any of our packages simply by emailing us at
Views: 934
Can I use more than one domain with my account (i.e. domain pointers)?
Yes, you can use different domains to point to your web space. You can also create sub domains...
Views: 922
Can I use Server Side Includes on my site?
Server Side Includes (SSI) are automatically enabled on your website by default.
Views: 938
Do I have a control panel for my linux hosting account from where I can manage my site?
Yes, you can logon to http://yourdomainname/cpanel and manage your website. Here you will have...
Views: 929
Do you have a money-back guarantee?
Yes, if you are not satisfied with your new account within 7 days of purchase then we will...
Views: 921
Do you have ASP support?
No, we do not offer ASP support.
Views: 970
Do you host Adult sites?
No. Adult-oriented content is in violation of our Terms of Service and Acceptable Use...
Views: 960
Do you host foreign domains?
Yes. We host many types of sites both foreign and domestic, and our customers come to us from...
Views: 935
Do you offer a trial package
No, however if you are unsatisfied with your hosting within 7 days we will refund you in full...
Views: 938
How long does it take to setup a new account?
New accounts are set up in less than 24 hours from the time we receive your order. Once an...
Views: 945
How to move your site to us?
Moving to us is easy. 1. If your old account was using cpanel and is still open, there is...
Views: 1023
How to transfer your domain name to us
A "Domain Transfer" means to transfer registration of the domain name from one...
Views: 1217
I already have a domain name but I want to host with Mumbai Hosting. What is the Procedure?
STEP1: Choose the hosting plan that meets your requirements. Say, you want to order the Silver...
Views: 638
I already own a domain, can I transfer it to a hosting account with mumbaihosting?
Yes you can! Please select this option while ordering your hosting plan.
Views: 923
I forgot where my domain is registered. How do I find out?
You can check the domain whois at OR The WHOIS...
Views: 976
My domain is registered elsewhere and I can't log in to the domain account at that domain registrar. Can you change my domain's nameservers for me to work with my hosting account here?
No. We cannot directly make the change for you, unless we are listed as a Technical Contact or...
Views: 996
What connection do your servers run on?
The datacenter facility sits atop multiple power grids driven by TXU electric, with PowerWare...
Views: 938
What is shared (virtual) web hosting?
Shared (or virtual) web hosting is the most fitting way of hosting for 99% of web sites. It...
Views: 972
What is web hosting?
Web hosting refers to the process of publishing a web site so that it is available to the world...
Views: 949
What kinds of domains can you host?
We can host .com, .net, .org, .in, .biz, .us, .ca, .cc, etc. as well as domains from anywhere...
Views: 921
Will I be able to access my site for updates 24 hours per day?
You have unlimited access via FTP 24-hours a day. As such, you can create and maintain your web...
Views: 889