The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Articles

How do I connect to my control panel?
You can connect to your control panel at http://yourdomain.com/cpanel As the connection is...
Views: 1070
How do I upload my site?
How do I upload my site? There are 2 ways to upload your site. 1. Using the file manager from...
Views: 1338
How long before I can upload my site?
Usually, less than an hour. We will create your hosting account 5-10 minutes after we have...
Views: 1077
How long before I receive my login information?
It usually takes about 30 minutes for us to send you the login info. However, some payments...
Views: 1000
How long before my site is accessible globally?
The first thing we do after we receive your payment is to register your domain name. This usually...
Views: 1132
Is Secure FTP i.e Setting Up FTP over TLS allowed?
we do allow FTP over TLS connections. For example, in Filezilla, go to set up a new account....
Views: 294
Is SFTP i.e FTP over SSH allowed?
The SFTP protocol runs over SSH, which is not permitted in a shared hosting environment. Instead,...
Views: 295